π Refund Policy
Effective Date: July 22, 2025
Last Updated: July 22, 2025
At Noisy Nosy, each piece is made with love and attention to detail in our Manitoba studio. We want you to feel confident and happy with every purchase!
π¬ Change of Mind
Due to the custom and made-to-order nature of most of our products, we do not accept returns for change of mind.
However, if there is an issue with your order, please contact us β weβre friendly and will always try to find a solution.
π₯ Damaged or Defective Items
If your item arrives damaged or defective:
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Email us at info@noisynosy.com within 5 days of delivery
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Include your order number and clear photos of the issue
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Weβll offer a replacement or refund, depending on the situation
We may ask you to return the damaged item before sending a replacement.
π Exchanges
We do not offer direct exchanges at this time.
If you’d like a different item, please place a new order and contact us about a possible discount for the inconvenience.
π¦ Return Eligibility
Returns (if approved) must:
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Be unused and in original packaging
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Be shipped back within 7 days of return approval
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Have a valid tracking number sent to us by email
Return shipping costs are the responsibility of the customer unless the item is defective.
π§Ύ Refunds
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Once your return is received and inspected, we will notify you of the refund status.
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Approved refunds will be processed to your original payment method within 5β10 business days.
βNon-Refundable Items
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Custom orders
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Personalized items
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Sale items
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Digital downloads (if offered in future)
β Still Need Help?
Weβre happy to assist you.
Email us at info@noisynosy.com and weβll respond as soon as we can.